Shipping policy

Shipping Policy – NØXIA STUDIOS

Overview

All orders are processed and shipped from the United Kingdom.

We work with trusted delivery partners to ensure your order arrives safely and on time.

Shipping Options (UK)

We offer the following delivery services:

Royal Mail Tracked 24 (Signed)

Royal Mail Special Delivery (Guaranteed by 1PM)

Next Working Day Delivery (on eligible orders)

Cut-off time:

Order before 3PM (Monday–Friday) for next working day delivery.

Processing & Delivery

Processing time: 1–5 working days

Delivery time: 1–3 working days after dispatch

During high-demand periods or launches, processing times may be slightly extended.

Dispatch Confirmation

Once your order has been shipped, you will receive a confirmation email including:

Courier details

Tracking number

Estimated delivery timeframe

Couriers

We primarily use:

Royal Mail

YODEL 

UPS

The courier is selected based on your location and the fastest available service.

International Shipping

We ship internationally.

Please note:

Import duties, taxes, and customs charges are not included

These fees are set by your local customs authority

The customer is responsible for all additional charges

Tracking Your Order

Once dispatched, you can track your order directly through the courier using the details provided in your shipping confirmation email.

Delays

While we aim to meet all delivery estimates, delays may occur due to:

Courier issues

Customs processing

High-demand periods

NØXIA STUDIOS is not responsible for delays once the order has been dispatched.

Incorrect Address

Please ensure all delivery details are correct at checkout.

We are not responsible for:

Orders shipped to incorrect addresses provided by the customer

Failed delivery attempts

Contact

For any shipping enquiries:

customerservices@noxiastudios.com

NØXIA STUDIOS

Free UK delivery on orders over £200

Secure checkout

Customer support available Monday – Friday